Guest services agent - hotel
Park Place Lodge
Fernie
$22 per hour
Hotel front desk manager
Park Place Lodge
Fernie
Permanent
$25 to $27 per hour
Guest services agent - hotel
Park Place Lodge
$22 per hour
Salary
$22 per hour
Category
Restaurant
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
Screening questions
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
Experience
- 7 months to less than 1 year
Employment terms options
- Evening
- Morning
- Weekend
Financial benefits
- Bonus
Other benefits
- On-site housing options
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Does not require Canadian work experience
- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
Ready to Apply?
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