Position Title: Front End Clerk - Part Time

Position Type: Part time

Job Requisition ID: 45057

Banner: Food Basics

Employment Type: Permanent

This position is part of a unionized bargaining unit. The hourly wage for this position starts at $16.60 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement.

Location: 125 Hope St. S. Port Hope 

Shifts: Days, Evenings, Weekends

Step into the heart of the action and make a real difference by serving our diverse community of customers at Food Basics! As a Front-End Clerk, you will be the face of our brand, sharing your enthusiasm for food and exceptional service with everyone who walks through our doors.

Our front-end team is essential to the success of Food Basics, and we are looking for individuals who enjoy meeting new people and helping others. If you thrive in a dynamic environment and are passionate about making a positive impact, we want you on our team!

Tasks Include

Customer Service:

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.

Checkout Process:

• Scan items quickly and accurately.
• Process various forms of payment (cash, credit/debt cards, gift cards).
• Process returned items.
• Provide receipts and any necessary change.
• Offer assistance with loyalty programs or coupons.
• Maintain an accurate cash drawer.

Cash Management:

• Perform cash drops and prepare cash deposits as required.
• Balance the cash register at the end of the shift.

Cleanliness and Safety:

• Keep the checkout area clean and organized.
• Follow store policies and procedures to ensure safety and security.
• Report any spills, hazards, or equipment issues to management.

Collaboration:

• Work with other team members to ensure store operations run smoothly.
• Communicate effectively with supervisors and other departments.
• Assist team members with put aways/returns.

Qualifications:

• Customer service driven.
• Strong communication skills.
• Retail experience is considered an asset.
• High attention to detail and basic level of numeracy skills.
• Basics computer and register skills is an asset.
• Able to stand for extended periods of time.

Must be available to work flexible shifts which may include nights, weekends and holidays.