Parts counter clerk - retail

• Work Term: Permanent
• Work Language: French
• Hours: 80 hours bi-weekly
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Retail business

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Store items in warehouse, tool room or supply area

Certificates, licences, memberships, and courses 

• Workplace Hazardous Materials Information System (WHMIS) Certificate

Computer and technology knowledge

• Inventory control software
• MS Office
• Internet

Parts specialization

• Automobile

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Tight deadlines
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Maturity
• Punctuality

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• As per collective agreement
• Group insurance benefits
• Life insurance
• Pension plan

Long term benefits

• Long-term care insurance
• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Parking available
• Travel insurance
• Wellness program