Insurance Broker - Personal Lines Sales & Service

The Role

As a Link Insurance Broker, you’ll be responsible for managing and growing a book of a business. This role combines client care, relationship management, and sales. You’ll provide top-notch service, help clients navigate their insurance needs, and close new business with confidence and professionalism.

Key Responsibilities

• Deliver personalized insurance solutions to both new and existing clients by phone,email, and in-person
• Manage your portfolio with policy renewals, endorsements, claims support, and filereviews
• Proactively identify opportunities to cross-sell, upsell, and grow your book
• Advocate for your clients with insurance providers to find the best coverage options
• Maintain accurate client data across multiple systems and portals
• Stay on top of industry trends, market changes, and internal processes

What You Bring to the Table

• Alberta Level 1 General Insurance License (required)
• 1–2 years of experience in personal lines insurance
• A strong understanding of personal lines products and services
• Post-secondary education in business, marketing, or related fields (asset)
• Previous call-center or high-volume client service experience (asset)
• Exceptional communication and customer service skills
• A goal-driven, self-motivated attitude with the ability to manage competing priorities
• Strong technical skills—comfortable navigating insurance software and Microsoft Office

What Sets You Apart

• High level of professionalism and integrity
• A passion for helping people and building lasting relationships
• Proven reliability, accountability, and problem-solving abilities
• Ability to thrive both independently and as part of a team
• Critical thinking and an eye for detail

Why Join Us?

• A workplace that values innovation, diversity, and work-life balance
• A supportive and driven team where your contributions are recognized
• Real opportunities for career growth and professional development

Ready to Apply?

If you're ready to take ownership of your success, help clients protect what matters most, and grow with an industry leader—we want to hear from you.