Customer service agent

• Education: No degree, certificate or diploma
• Experience: No experience (will train)

Work setting

• Private sector

Tasks

• Answer inquiries and provide information to customers
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Answer clients' inquiries and provide information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Efficient interpersonal skills
• Reliability
• Team player

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 44 hours per week