Customer service clerk

• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Work setting

• Urban area

Tasks

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Answer clients' inquiries and provide information

Computer and technology knowledge

• MS Outlook
• MS Windows
• MS Word

Security and safety

• Bondable

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Standing for extended periods

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you available to start on the date listed in the job posting?

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Day
• Weekend
• Durée de l'emploi: Temporaire
• Langue de travail: Anglais
• Heures de travail: 35 to 48 hours per week