Front end supervisor - retail

• Durée de l'emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 40 hours per week
• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail service establishment
• Retail business
• Museum
• Management

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 5-10 people
• Elemental sales occupations
• Retail salespersons and sales clerks
• Working groups

Computer and technology knowledge

• iOS
• MS Outlook

Product or manufacturing design

• Product packaging

Area of work experience

• Restaurant
• Tourism

Exhibit and display design experience

• Merchandising or window
• Visual displays

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Computer
• Printer
• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 3 years to less than 5 years

Employment terms options

• Day
• Weekend

Financial benefits

• Gratuities

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth