Customer service agent

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Issue receipts and other forms
• Perform general office duties
• Receive and log complaints
• Sell merchandise

Computer and technology knowledge

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Travel insurance
• Work Term: Permanent
• Work Language: English
• Hours: 37.5 hours per week