Retail store supervisor

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Area of specialization

• Retail store

Personal suitability

• Client focus
• Organized
• Reliability
• Team player
• Dependability
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?

Employment terms options

• Evening
• Shift

Employment terms options

• Morning
• Day
• Weekend
• Overtime required

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance
• Pension plan

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 37 hours per week