Position Title: Front End Clerk - Part Time 

Position Type: Permanent 

Requisition ID:  45057 

Banner:  Food Basics 

Employment Type: Part-Time 

Location: 125 Hope St. S. Port Hope 

Shifts: Days, Evenings, Weekends

Step into the heart of the action and make a real difference by serving our diverse community of customers at Food Basics! As a Front-End Clerk, you will be the face of our brand, sharing your enthusiasm for food and exceptional service with everyone who walks through our doors.

Our front-end team is essential to the success of Food Basics, and we are looking for individuals who enjoy meeting new people and helping others. If you thrive in a dynamic environment and are passionate about making a positive impact, we want you on our team!

Tasks Include

Customer Service:

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.

Checkout Process:

• Scan items quickly and accurately.
• Process various forms of payment (cash, credit/debt cards, gift cards).
• Process returned items.
• Provide receipts and any necessary change.
• Offer assistance with loyalty programs or coupons.
• Maintain an accurate cash drawer.

Cash Management:

• Perform cash drops and prepare cash deposits as required.
• Balance the cash register at the end of the shift.

Cleanliness and Safety:

• Keep the checkout area clean and organized.
• Follow store policies and procedures to ensure safety and security.
• Report any spills, hazards, or equipment issues to management.

Collaboration:

• Work with other team members to ensure store operations run smoothly.
• Communicate effectively with supervisors and other departments.
• Assist team members with put aways/returns.

Qualifications:

• Customer service driven.
• Strong communication skills.
• Retail experience is considered an asset.
• High attention to detail and basic level of numeracy skills.
• Basics computer and register skills is an asset.
• Able to stand for extended periods of time.

Must be available to work flexible shifts which may include nights, weekends and holidays.