We are looking for a Personal Lines Damage Insurance Broker-Service to join our team. We offer more than just a job: we create learning opportunities and exciting long-term career paths!

Responsibilities

• Offer high-quality customer service and work in collaboration with all team members
• Ensure customer retention
• Perform risk analysis, assess needs and offer suitable products for renewals, modification requests and new business
• Negotiate with several insurers
• Ensure collection of accounts receivable
• Follow up on recommendations issued by insurers
• Assist clients with a claim, report it to insurers and follow up on it

Requirements

• Hold the title of personal lines insurance agent or broker and a valid license (AMF)
• Have 2-3 years of experience in personal insurance (brokerage is an asset)
• Excellent proficiency in MS Office software
• Excellent knowledge of various insurer portals (Intact, L'Unique, Promutuel, Aviva, Chubb, etc.)
• Excellent customer service skills
• Bilingualism, French & English (oral, written, and comprehension) in order to ensure an inclusive customer experience to answer the large English-speaking customers
• Knowledge of Epic, Tarif Expert, and Tarif Expert software (an asset)
• Strong sense of responsibility
• Team player