Contact centre agent - customer service
Meubles RD
Saint-Georges
$20 per hour
Contact centre agent - customer service
Meubles RD
$20 per hour
Salary
$20 per hour
Category
Customer Service / Call Center
Expected start:
18th March 2026
- Durée de l'emploi: Temporaire
- Langue de travail: Français
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Retail business
- Retail or wholesale furniture store
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Copywrite
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Schedule transportation conveyances
- Balance daily transactions
Computer and technology knowledge
- Electronic mail
Specialization/experience (business sales and services)
- Distribution
Security and safety
- Criminal record check
- Reference required
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
Employment terms options
- Evening
Experience
- 1 year to less than 2 years
Employment terms options
- Day
- Weekend
Health benefits
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Travel insurance
- Wellness program
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Ready to Apply?
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