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Contact centre agent - customer service

Meubles RD

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Contact centre agent - customer service

Meubles RD
yesterday
$20 per hour
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Expected start: 18th March 2026

Salary

$20 per hour

Job Description

  • Durée de l'emploi: Temporaire
  • Langue de travail: Français
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work setting

  • Retail business
  • Retail or wholesale furniture store

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Copywrite
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Schedule transportation conveyances
  • Balance daily transactions

Computer and technology knowledge

  • Electronic mail

Specialization/experience (business sales and services)

  • Distribution

Security and safety

  • Criminal record check
  • Reference required

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?

Employment terms options

  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Day
  • Weekend

Health benefits

  • Disability benefits
  • Health care plan
  • Paramedical services coverage

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site recreation and activities
  • Travel insurance
  • Wellness program

Support for newcomers and refugees

  • Does not require Canadian work experience

Support for youths

  • Offers on-the-job training tailored to youth

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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