Department head, retail store

• Work Term: Permanent
• Work Language: French
• Hours: 35 hours per week
• Education: No degree, certificate or diploma
• Experience: 1 year to less than 2 years

Work site environment

• Non-smoking
• Air conditioned
• Furniture

Work setting

• Retail business
• On-site customer service
• Sales
• Furniture store

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Manage cash
• Invoice clients
• Greet customers
• Identify customers' needs

Supervision

• 1 to 2 people
• Cashiers
• Elemental sales occupations
• Retail salespersons and sales clerks

Type of product

• Furniture and house furnishings

Area of specialization

• Retail store

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask
• Leadership

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Evening

Employment terms options

• Day
• Weekend

Health benefits

• Disability benefits
• Health care plan

Financial benefits

• Commission
• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)