Hotel receptionist

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Resolve complaints and claims
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Reliability
• Team player

Employment terms options

• Early morning
• Evening
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Morning
• Day
• Weekend

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• As per collective agreement

Other benefits

• Free parking available
• Parking available
• Wellness program

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Durée de l'emploi: Permanent
• Langue de travail: Français
• Heures de travail: 30 to 40 hours per week