Retail store supervisor

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Will train
• or equivalent experience

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks
• Working groups
• Staff in various areas of responsibility

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening
• Shift
• Morning
• Night

Employment terms options

• Day
• Weekend

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)