Technical sales specialist - exports

• Work Term: Permanent
• Work Language: English or French
• Hours: 30 hours per week
• Education: Bachelor's degree
• Experience: 5 years or more

Asset languages

• Akan

Work setting

• Transportation company
• Shipping company or agency

Tasks

• Consult with clients after sale to provide ongoing support
• Provide customer service
• Type and proofread correspondence, forms and other documents
• Schedule and confirm appointments
• Respond to employee questions and complaints
• Recruit and hire workers and carry out related staffing actions
• Plan, develop and implement recruitment strategies
• Perform basic bookkeeping tasks
• Oversee the preparation of reports
• Maintain and manage digital database
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Work with minimal supervision
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Perform data entry
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Set up and maintain manual and computerized information filing systems
• Plan and organize daily operations
• Open and distribute mail and other materials
• Evaluate daily operations
• Direct and control daily operations
• Coordinate the flow of information within the team

Analytical techniques

• Statistics

Computer and technology knowledge

• Electronic mail
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Adobe Acrobat Reader
• MS Windows
• Social Media
• Google Docs
• Google Drive

Area of work experience

• Reports and records
• Purchasing, procurement and contracts
• Invoices
• Correspondence
• Charts, tables, graphs and diagrams

Area of specialization

• Business process management

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Ability to work independently

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Flexibility
• Accurate
• Dependability
• Ability to multitask
• Quick learner
• Time management
• Accountability
• Due diligence

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Employment terms options

• Day
• Weekend
• Overtime required
• Overtime available

Other benefits

• Parking available